Data Analyst - Social Listening, Search & NLP

Kratos Growth is seeking a skilled Social Listening, Search, and NLP Data Analyst to join a team building an AI-powered consumer intelligence platform for global brands. This role is essential for maintaining the data quality and analytical depth that drive the company's proprietary tools and strategic insights.

Key responsibilities

• Craft and maintain social listening queries in platforms like Brandwatch and YouScan to ensure high-quality data capture.
• Develop and refine NLP rules using regex to support backend data processing and model optimization.
• Curate and manage search keyword universes to provide deep insights into consumer search behavior.
• Perform manual data coding and cleansing for eCommerce reviews and other textual datasets.
• Collaborate with engineering teams to enhance data processing pipelines and maintain overall data integrity.

Requirements

• At least 5 years of professional experience in social listening research and consumer insights.
• Strong proficiency in NLP techniques and regex for data manipulation.
• Proven track record in search research or SEO optimization.
• Excellent analytical skills with the ability to translate complex technical findings for non-technical stakeholders.
• Fluency in one or more additional languages such as French, Italian, Spanish, Polish, Chinese, or German is highly advantageous.

What we offer

• Fully remote work environment allowing you to work from anywhere.
• Stable, long-term B2B contract with clear professional growth opportunities.
• High level of autonomy and trust in your ability to deliver exceptional results.
• The opportunity to contribute to a leading-edge AI company serving major global brands.