Customer Account Manager, Czech/Slovak speaking (remote Europe/UK)

Revolgy is a leading multinational provider of digital transformation services, helping over 2,000 clients worldwide get the most from Google Cloud Platform, Google Workspace, and Amazon Web Services. We are looking for a Customer Account Manager to own our small-account portfolio and support renewals across our entire customer base.

Key responsibilities

• Manage the full customer cycle for accounts under 300 seats, including qualification, pricing, quoting, negotiation, and closing.
• Drive retention and identify upsell or cross-sell opportunities using usage and satisfaction data.
• Assist with end-to-end renewals across the entire customer base to ensure revenue stability.
• Prepare commercial paperwork and ensure alignment with vendor policies and margin integrity.
• Act as a commercial bridge between the Sales team and delivery to support proposal preparation and scoping.

Requirements

• At least 2 years of experience in account management, sales, or renewals with independent ownership of customer outcomes.
• Fluency in English and Czech/Slovak, both written and verbal.
• Ability to manage high-volume account books and prioritize tasks effectively.
• Experience with vendor or partner resell environments or a strong aptitude for learning complex licensing policies.
• Proficiency in CRM tools and spreadsheets.

What we offer

• Full ownership of an existing book of business with the autonomy to prioritize and manage your portfolio.
• Direct exposure to major vendors like Google, AWS, and JumpCloud regarding pricing and partner programs.
• An AI-first work environment that encourages automation and smarter ways of working.
• Opportunities for professional growth as the business expands.