CRM Developer (MS Dynamics) (m/f/d)

InPost is looking for a CRM Developer to serve as the engine behind our CRM ecosystem, configuring and automating platforms that power our international expansion. You will partner with commercial and operations teams across Europe to transform complex workflows into scalable, reliable CRM processes.

Key responsibilities

• Administer and configure CRM platforms including Microsoft Dynamics 365, HubSpot, or Pipedrive, managing pipelines, custom objects, and user permissions.
• Design and maintain automations and integrations using tools like Zapier, Make.com, and Google Cloud Platform to connect CRM with internal systems.
• Translate APM deployment workflows, such as site sourcing and partner onboarding, into structured CRM logic.
• Ensure high data quality across all markets through regular audits, deduplication, and lifecycle management.
• Build dashboards and reports to track pipeline activity and operational KPIs for international stakeholders.

Requirements

• 2–4 years of experience in CRM administration or operations, specifically with Microsoft Dynamics 365, HubSpot, or Pipedrive.
• At least 2 years of experience building workflow automations using Zapier, Make.com, or similar integration tools.
• Strong understanding of data hygiene, deduplication, and integration concepts like APIs and webhooks.
• Fluency in both Polish and English, with excellent communication skills.
• Degree in Business, Information Systems, or equivalent professional experience.

What we offer

• The opportunity to work at the intersection of fintech and e-commerce within a rapidly growing international environment.
• Real ownership where your work directly influences strategic business decisions.
• A culture that encourages experimentation with new technologies and AI tooling.
• A clear career path with investment in your professional development and training.