CRM Communication Specialist

ITDS is looking for a CRM Communication Specialist to join a leading digital marketing solutions provider. In this role, you will craft and implement engaging communication strategies that foster stronger customer relationships and drive impactful business results across various digital channels.

Key responsibilities

• Develop and implement engaging CRM communication strategies aligned with client goals.
• Design and test tailored communication scenarios to optimize customer engagement.
• Collaborate with cross-functional teams within an Agile environment to deliver seamless solutions.
• Perform testing and quality assurance to ensure flawless delivery of communication campaigns.
• Manage and adapt communication content based on data insights and customer feedback.

Requirements

• Minimum of 2 years of experience in CRM communication or related fields.
• Solid knowledge of Adobe Experience Management or similar tools at a basic level.
• Strong team collaboration and communication skills.
• Experience working within Agile methodologies.
• Ability to design and implement communication scenarios and perform testing.

What we offer

• Opportunity to work 100% remotely for a leader in digital marketing solutions.
• Engagement in innovative projects that shape customer relationship strategies.
• Collaborative environment focused on professional growth and knowledge sharing.
• Exposure to advanced CRM tools and industry best practices.