CRM Campaign Manager

Trade Nation is looking for a dedicated CRM Campaign Manager to support the execution of lifecycle marketing programs that guide customers through the entire funnel, from sign-up and KYC approval to first deposit and ongoing trading activity. You will work within the lifecycle function to build, deploy, and optimize multi-channel CRM campaigns, ensuring all communications are delivered on time, compliant, and aligned with core business objectives.

Key responsibilities

• Build and execute lifecycle campaigns across activation, retention, and reactivation stages.
• Implement customer journeys and workflows in HubSpot, including triggers, segmentation, and automation.
• Maintain CRM campaign calendars to ensure timely delivery according to project briefs.
• Ensure all customer communications meet strict compliance requirements across active jurisdictions.
• Monitor campaign performance and support ongoing optimization through testing and iteration.

Requirements

• Hands-on experience with CRM or marketing automation platforms, specifically HubSpot.
• Strong understanding of lifecycle marketing principles and campaign execution.
• Solid knowledge of segmentation, triggers, and customer journey logic.
• High attention to detail with the ability to manage multiple campaigns simultaneously.
• Proven ability to collaborate effectively with cross-functional teams including Data, Sales, and Compliance.

What we offer

• Competitive compensation package with a discretionary annual bonus.
• Comprehensive private healthcare coverage.
• Active Lifestyle allowance to support your well-being.
• Generous annual leave entitlement exceeding minimum requirements.
• Flexibility to work from any location for up to 3 weeks per year.