Creator Operations Coordinator

#paid is a leading creator marketing platform that connects iconic brands with vetted creators to foster authentic collaborations. We are looking for a detail-oriented Creator Operations Coordinator to join our team and manage the day-to-day execution of creator campaigns, ensuring seamless operations and high-quality results as we scale.

Key responsibilities

• Build and manage creator rosters for assigned campaigns while following established criteria and internal playbooks.
• Maintain high levels of data accuracy within our CRM and internal tools to ensure campaign information is always up to date.
• Communicate effectively with creators via our platform and support desk, providing clear and empathetic responses.
• Collaborate cross-functionally with Customer Success Managers, Product, Finance, and RevOps teams to improve operational processes.
• Identify and escalate issues proactively, learning from patterns to enhance campaign efficiency.

Requirements

• 1–2+ years of experience in operations, coordination, or high-volume task management within an agency or similar environment.
• Strong proficiency in Excel and Google Sheets, including the ability to manage formulas and data organization.
• Excellent written and verbal communication skills, with a focus on professional and empathetic interactions.
• Demonstrated problem-solving abilities and a proactive approach to finding efficiencies in daily workflows.
• A genuine interest in the creator economy and the ability to assess the fit between brands and creators.

What we offer

• A collaborative and inclusive remote-first culture that values team success and individual growth.
• Opportunities for meaningful career progression and the autonomy to test new ideas.
• Comprehensive health, dental, and vision benefits alongside retirement savings programs.
• A flexible vacation policy and dedicated budgets for professional learning and development.