CMS Support Specialist

PEOPLEMORE is a technology-driven company that builds comprehensive digital projects for clients worldwide. We are currently seeking a CMS & Digital Enablement Specialist to join our team and provide expert support for our partner's platform.

Key responsibilities

• Support B2B customers in using the platform and its features.
• Publish, update, and organize content within the CMS.
• Prepare user guides, support materials, and FAQs.
• Analyze support requests, resolve basic issues, and escalate complex cases.
• Collaborate with business and technical teams to improve platform usability.

Requirements

• Practical experience working with content management systems (CMS).
• Experience supporting business customers or users of digital platforms.
• English proficiency sufficient for confident spoken and written communication.
• Ability to explain technical topics clearly to non-technical users.
• Strong organizational skills and a proactive problem-solving mindset.

What we offer

• An international working environment with diverse global projects.
• Private medical care and sports card benefits.
• Access to professional training courses and development opportunities.
• A supportive culture where we value open communication and employee well-being.
• Opportunities to build your personal brand through conferences and publications.