Client Relations Manager

LVH Global is a premier home chartering service dedicated to providing the world’s elite with refined, elegant, and elevated experiences. We are seeking a dedicated Client Relations Manager to join our Sales Team and play a pivotal role in nurturing relationships with our high-net-worth clients and partners.

Key responsibilities

• Prospect and develop new client leads while qualifying prospective clients to ensure long-term partnership potential.
• Collaborate with the Owner Partner Team to create tailored proposals and lead the closing process.
• Oversee the Experience Team to ensure that client expectations are consistently exceeded regarding planning, homes, and staffing services.
• Build and maintain strong, lasting client relationships to drive repeat business and loyalty.
• Monitor and ensure the achievement of key performance indicators, including booking quotas and customer satisfaction scores.

Requirements

• Four or more years of experience in client relationship management or sales within the travel, real estate, or high-value luxury sectors.
• A proven track record of success in sales and driving revenue growth.
• Exceptional verbal and written communication skills in English.
• Strong proficiency with CRM systems, presentation software, and various online productivity tools.
• Ability to multitask effectively and thrive while working under deadlines.

What we offer

• Competitive compensation package including a commission structure.
• Comprehensive private health insurance coverage.
• Generous paid time off, including vacation days, sick leave, and paid holidays.
• A dedicated work equipment stipend to support your home office setup.
• A flexible work schedule designed to balance professional excellence with personal needs.