Business Systems Analyst – Cloud Commerce & SaaS (remote in Poland)

Mirantis is seeking a Marketplace Operations Analyst to manage the technical health, listing administration, and operational execution across our cloud digital channels, including AWS Marketplace, Azure Marketplace, and our Direct Webstore. You will play a key role in managing enterprise B2B private offers, streamlining catalog updates, and optimizing system data flows into our ERP.

Key responsibilities

• Manage operational health, listing accuracy, and catalog completeness across digital commerce channels.
• Coordinate product onboarding, updates, and deprecations, including pricing, SKUs, and license entitlements.
• Oversee enterprise B2B Private Offer workflows from initiation through to fulfillment.
• Drive agile delivery sprints, maintain operational trackers, and coordinate User Acceptance Testing.
• Develop and maintain operational dashboards to track marketplace performance and fulfillment SLAs.

Requirements

• 2+ years of experience in business or systems analysis within B2B SaaS or cloud infrastructure.
• Hands-on experience with AWS or Azure Marketplace management, including private offers and metering APIs.
• Proficiency in Jira for agile task tracking and Confluence for technical documentation.
• Experience with BI and data warehousing tools like Looker, Tableau, or Snowflake.
• Strong written communication skills with the ability to author BRDs and SOPs independently.

What we offer

• Opportunity to work with an established Silicon Valley leader in cloud infrastructure.
• Collaboration with talented colleagues supporting Fortune 500 and Global 2000 customers.
• Access to professional development, training, and industry conferences.
• Participation in cutting-edge, open-source innovation within a high-energy environment.