Business Process Analyst

DCG is a dynamic recruitment company dedicated to connecting experienced professionals with impactful projects. We are currently seeking a skilled Business Process Analyst to join our team and help drive operational excellence through expert process mapping and design.

Key responsibilities

• Collaborate with business stakeholders to identify operational needs, pain points, and strategic objectives.
• Design and document comprehensive business processes, including current-state and future-state maps, workflows, and standard operating procedures.
• Facilitate workshops and discussions to gather requirements and validate process designs with cross-functional teams.
• Identify and recommend opportunities for process improvement, simplification, and standardization across the organization.
• Communicate process designs and findings clearly to both business and technical audiences to ensure alignment.

Requirements

• Proven professional experience as a Business Analyst with a primary focus on business process design.
• Excellent written and verbal communication skills in English, capable of bridging the gap between business and technical stakeholders.
• Strong stakeholder management abilities, with experience working alongside product owners and project teams.
• A structured, analytical approach to problem-solving and the ability to work independently on complex deliverables.

What we offer

• Constant support from a dedicated consultant throughout your journey with us.
• Access to an employee referral program.