Business Operations Director

Trafilea is a leading consumer tech platform dedicated to transformative brand growth, building an AI-powered engine that scales purpose-driven, digitally native brands. With a global presence and a track record of significant revenue and customer reach, we are looking for a strategic Business Operations Director to help us continue our rapid expansion.

Key responsibilities

• Design and optimize the company’s operating model, including organizational structure, internal processes, and cross-team alignment.
• Lead PMO, program management, and transformation initiatives to ensure consistent execution, delivery, and operational excellence.
• Build and drive data-driven decision-making through the implementation of dashboards, KPIs, and scalable operational systems.
• Partner closely with the CEO to translate high-level strategy into actionable execution and systematize business growth across global teams.

Requirements

• A strategic mindset combined with founder-level pragmatism and a focus on results.
• Proven experience working in tech-enabled, fast-paced environments such as e-commerce or high-growth scale-ups.
• The ability to simplify complex challenges, align diverse stakeholders, and drive accountability across the organization.
• High emotional intelligence and the ability to influence others to create efficient workflows.

What we offer

• The opportunity to be part of a dynamic, diverse, and highly talented global team.
• A fully remote work environment that supports professional growth and autonomy.
• Access to cutting-edge AI and automation tools within the e-commerce sector.
• A fast-paced culture that encourages rapid testing, innovation, and continuous learning.