Andersen is seeking a skilled Backend Developer to join our team as an L3 Application Support specialist. You will be responsible for maintaining and enhancing web and mobile applications for a major automotive client, ensuring high performance, security, and stability of digital services.
Key responsibilities
- Managing L3 support tickets within strict SLA timeframes, including diagnosis, workaround implementation, and permanent fixes.
- Performing root cause analysis for critical incidents and maintaining technical documentation.
- Implementing code fixes via GitLab with mandatory reviews and passing quality gates.
- Supporting continuous software updates and participating in impact analysis for major version changes.
- Collaborating with project management during major incidents to ensure service stability.
Requirements
- 3+ years of experience in commercial development and maintenance of production web applications.
- Strong proficiency in C# and ASP.NET, including legacy applications, and Microsoft SQL Server.
- Experience with Git, GitLab CI, and basic Docker usage.
- Knowledge of log-based troubleshooting tools like Splunk and awareness of OWASP Top 10 security standards.
- Upper-Intermediate English and Intermediate Italian language proficiency.
What we offer
- Opportunities for professional growth through mentorship and access to an extensive internal knowledge base.
- Compensation programs for obtaining international professional certificates.
- Participation in company meetups and access to diverse training courses ranging from architecture to people management.
- A global work environment welcoming specialists from all over the world.