Atlassian Engineer

RTB House is a next-generation performance demand-side platform that utilizes proprietary Deep Learning AI algorithms to help brands grow globally. As an Atlassian Engineer, you will join the Shared Services Process Automation team to ensure the consistency, scalability, and reliability of the entire Atlassian Cloud ecosystem, including Jira Software, Jira Service Management, and Confluence.

Key responsibilities

• Maintain platform integrity and standardize configurations across Jira and Confluence instances.
• Design efficient workflows and implement architectural best practices to support engineering and operations teams.
• Map internal processes and optimize task flows to enhance organizational collaboration.
• Develop and maintain cross-system automations using REST APIs and scripting to extend platform capabilities.
• Manage Jira Service Management structures, including request types, SLA rules, and customer portal architecture.

Requirements

• Minimum 3–5 years of hands-on experience in administration and engineering of Atlassian Cloud solutions.
• In-depth knowledge of Jira architecture, including permission models, custom fields, and project configurations.
• Proven ability to translate complex business requirements into scalable, user-friendly system configurations.
• Strong analytical skills for tackling performance, integration, and configuration challenges.
• Excellent communication skills for effective collaboration with technical and business stakeholders.

What we offer

• Engagement with cutting-edge technologies on large-scale, dynamic projects.
• Extremely flexible cooperation conditions allowing for a fully remote work environment.
• Purpose-driven work where your expertise directly impacts business results.