Atlassian Cloud Administrator

At cloudatus, we help midsize and large enterprises design, implement and operate IT solutions across cloud and on-premises environments. We are looking for an Atlassian Cloud Administrator to join our team and support the daily administration and continuous improvement of a global Atlassian Cloud environment, including Jira Cloud, Confluence Cloud, and Jira Service Management.

Key responsibilities

• Advise business teams on how to use Jira, Confluence, and Jira Service Management effectively.
• Set up and maintain Jira projects, including workflows, issue types, fields, and permissions.
• Support and maintain existing JSM projects, including request types, queues, and customer-facing settings.
• Manage Confluence space administration, including permissions, page restrictions, and templates.
• Investigate and resolve access, configuration, and integration issues while identifying opportunities for automation.

Requirements

• Practical experience as an Atlassian Site, Jira, and Confluence Space Administrator.
• Hands-on administration experience with Jira Cloud, Confluence Cloud, and Jira Service Management.
• Strong understanding of Jira project architecture and the Atlassian Cloud permission model.
• Ability to translate business requirements into sustainable Atlassian configurations.
• Strong communication skills in English with the ability to explain technical topics to non-technical users.

What we offer

• Work within a global Atlassian Cloud environment across Jira, Confluence, and JSM.
• Collaboration with experienced consultants and international business teams.
• A varied scope combining technical administration, user consultation, and knowledge management.
• Opportunities to contribute to standardization, automation, and improved self-service.