Associate Operations Specialist with Italian

First Advantage is a leading global provider of mission-critical background screening solutions, helping organizations hire smarter and onboard faster. We are looking for a detail-oriented Associate Operations Specialist with Italian language skills to join our international team and support our operational processes.

Key responsibilities

• Initiating and managing background checks through various third-party services and internal systems.
• Communicating effectively with educational institutions and professional bodies across the EMEA region.
• Processing check results and analyzing candidate backgrounds in accordance with client requirements.
• Collaborating with clients and candidates to resolve process-related issues and ensure high-quality service.
• Maintaining compliance with data protection legislation and company policies.

Requirements

• Fluency in both English and Italian.
• Excellent data entry skills with a keen eye for detail and quality.
• Strong organizational abilities to prioritize tasks and manage time effectively.
• Proficiency in Microsoft Office products and comfort with new technology platforms.
• A proactive, self-motivated approach to problem-solving and customer service.

What we offer

• The opportunity to work in a global, multicultural, and performance-driven environment.
• Professional development through comprehensive technical and on-the-job training.
• A role within a company undergoing an exciting technology transformation.
• A supportive culture that values integrity, fairness, and individual growth.