Application Support / Managed Services Engineers (.NET)

Spyrosoft is seeking skilled Application Support and Managed Services Engineers with a strong .NET background to join teams responsible for maintaining business-critical applications. This role focuses on technical troubleshooting, production support, and ensuring the stability of complex systems, offering opportunities for professionals ranging from mid-level to senior specialists.

Key responsibilities

• Providing L2/L3 and advanced L4/L5 application support for production environments.
• Monitoring application health, investigating incidents, and performing root cause analysis.
• Troubleshooting technical issues by analyzing application logs, errors, and system behavior.
• Cooperating with development, infrastructure, and business teams to support releases and deployments.
• Maintaining comprehensive technical and operational documentation.

Requirements

• At least 2 years of experience in Application Support, Production Support, or Managed Services.
• Solid technical background within the Microsoft .NET ecosystem.
• Strong analytical skills with the ability to identify root causes and propose effective solutions.
• Proficiency in understanding application architecture, databases, APIs, and integrations.
• English language proficiency at a B2 level or higher.

What we offer

• Opportunity to work on business-critical applications in a fully remote environment.
• Professional development through exposure to diverse projects and advanced support tasks.
• Collaboration with experienced technical teams in a supportive and proactive culture.
• Clear processes for incident, problem, and change management.