AI-Native Content Specialist

Open Loyalty is a fast-growing SaaS company that empowers global brands to build innovative loyalty and gamification programs. We are currently seeking an execution-focused, AI-native Content Specialist to lead our content engine, drive our roadmap, and scale our output using cutting-edge AI workflows.

Key responsibilities

• Own the content roadmap and execute high-impact content across our website, LinkedIn, and newsletters.
• Deliver consistent customer-focused assets, including case studies and testimonials, from initial interview to final publication.
• Coordinate GTM campaigns for product launches and manage recurring partner and customer webinars.
• Scale production by utilizing AI tools for generating social graphics, short-form videos, and repurposing workflows.
• Collaborate with internal and external experts to launch research, benchmark studies, and industry playbooks.

Requirements

• AI-native mindset with daily, hands-on experience using tools like ChatGPT and Claude.
• Proven experience in B2B SaaS content creation, including customer stories and gated assets.
• Exceptional written communication skills in English.
• Strong project management abilities with a bias for action and experience using Jira.
• Collaborative approach to working with product, sales, and customer success teams.

What we offer

• Opportunity to work in a successful, fast-growing SaaS company serving global enterprise clients.
• Fully remote work environment within the EEA.
• Choice of top-tier hardware and additional gear to support your productivity.
• Budget for upskilling, including executive coaching and conference attendance.
• Comprehensive premium business support package, including private healthcare and wellness programs.