Verisma is seeking a detail-oriented Accounts Receivable Specialist to join our team. In this role, you will be responsible for managing cash collections, resolving invoice discrepancies, and ensuring timely payments while maintaining professional relationships with our clients.
Key responsibilities
- Execute collection efforts on all accounts that are over 30 days past due.
- Collaborate with internal departments to gather necessary information and support for account collections.
- Engage with clients via phone, email, and mail while maintaining a professional and courteous tone.
- Identify, research, and resolve account discrepancies in a timely and accurate manner.
- Document all collection activities and resolutions to ensure clear communication and data integrity.
Requirements
- Minimum of 2 years of recent experience in business-to-business collections.
- At least 2 years of experience in a customer service or accounts receivable role.
- Strong verbal and written communication skills with a focus on customer service excellence.
- Working knowledge of Microsoft Office applications.
- Ability to handle sensitive data with the highest level of confidentiality and integrity.
What we offer
- The opportunity to work in a fully remote environment with a supportive team.
- Professional growth within a company that values excellence and collaboration.
- A role that directly impacts the financial health and operational efficiency of the organization.