Account Manager

QSIC is redefining in-store retail media by combining audio and AI to help leading retailers unlock the commercial value of their store environments. We are looking for a dedicated Account Manager to join our Client Success team and take ownership of campaign implementation and reporting for our retail partners.

Key responsibilities

• Implement and manage advertising campaigns for retail clients from initial setup through to final delivery.
• Monitor account health and key performance indicators to proactively identify and resolve potential issues.
• Prepare and deliver clear, insight-driven reporting on campaign performance to demonstrate value.
• Collaborate cross-functionally with Sales, Product, and Support teams to ensure seamless service delivery.
• Support the day-to-day operational needs of our retail partners with a professional and structured approach.

Requirements

• 1-2 years of experience in account management, customer success, or a similar client-facing role.
• Proficiency in Excel or Google Sheets, including the ability to build reports and analyze data sets.
• Hands-on experience with CRM platforms and work-management tools like Monday.com.
• Strong analytical mindset with meticulous attention to detail and a proactive approach to problem-solving.
• Excellent communication skills and the ability to build authentic, trust-based relationships with clients.

What we offer

• Fully remote work environment allowing you to work from anywhere.
• Comprehensive health, dental, and vision insurance packages.
• Participation in a 401(k) retirement plan.
• Direct exposure to the fast-growing retail media industry within a collaborative and supportive team culture.