Account Manager

At Cloudflight, we’re committed to making a digital difference. It’s a difference that impacts businesses and society alike and one that’s fueled by our passion for technology and our dedication to sparking the brightest ideas in ourselves and others. 

Together, an experienced team of over one thousand brilliant people, we collaborate to create value-driven custom software solutions. 
 
We are looking for an experienced Client Partner who will be responsible for building and growing strategic relationships with key clients. This role focuses on driving long-term business growth, creating value for clients, and developing executive-level partnerships. 
 
 
Your daily tasks will include 

• Lead client relationship management across all account tiers, with primary focus on Strategic Tier 1 clients, driving long-term partnership value, retention, and growth  

• Build and maintain strong relationships with senior stakeholders and C-level executives

• Shape account strategies and define long-term partnership roadmaps 

• Identify and pursue new business opportunities within existing accounts

• Lead commercial discussions and develop proposals that address current and future client needs

• Develop and execute account plans in close collaboration with delivery and presales teams 

• Monitor account performance and drive progress against agreed objectives and milestones 

• Identify and mitigate business risks across key accounts 

• Contribute to GTM strategy and service portfolio development discussions

• Represent the company at industry events, conferences, and client meetings

• Mentor and support less experienced colleagues in client relationship management 

• Collaborate closely with Delivery, Presales Marketing and Sales to achieve joint company goals 

The following will make you succeed in this role 

• 5+ years of experience in strategic account management, client partnership, consultative sales, or business development

• Proven experience working with enterprise-level clients and engaging with C-level stakeholders

• Strong ability to build and maintain long-term business relationships based on trust and value creation

• Excellent negotiation, communication, and presentation skills

• Demonstrated ability to identify growth opportunities and translate them into business outcomes

• Strong commercial acumen and strategic thinking

• Proactive, accountable, and results-oriented mindset

• Experience working in project-based environments and collaborating with cross-functional teams

• Professional proficiency in English, both written and spoken 
  
  

We are an equal opportunity employer. We strive to create an inclusive environment where everyone can thrive regardless of their background and circumstances. All applicants receive equal opportunity regardless of age, gender identity or expression, language, disability, ethnicity, national origin, religion, or sexual orientation. 

We will go through your application and come back with feedback. 

Any questions? Contact us at jobs@cloudflight.io